Business Communications. Your Way.
Some businesses need a powerful, full-featured phone system. Others want communications connected directly to CRM, automation and AI. Some need both.
Start With the Reasons That Matter
Two Different Strengths. One Goal: Better Business Communications.
You do not need to learn every phone feature before deciding whether one of these approaches deserves a closer look. Start with the business benefits.
Professional Business Calling
- Professional business calling with strong traditional phone-system capabilities.
- Unlimited-oriented calling for businesses whose people spend significant time on the phone.
- Advanced everyday call handling including routing, transfers, auto attendants, queues and more.
- Work from almost anywhere using deskphones, computers and mobile devices.
- Cloud-based flexibility with less dependence on expensive on-site phone-system infrastructure.
- Built to scale from smaller offices to growing teams and multiple locations.
Connected to CRM, Automation and AI
- Help prevent missed opportunities. AI can help handle multiple callers at the same time when your people are already busy.
- Extend your coverage during high call volume, lunch, employee absences, after hours, weekends and holidays.
- Supplement or replace parts of an answering-service workflow with AI that can do more than simply take a message.
- Connect phone, CRM, AI and automation so conversations can lead to appointments, follow-up, tasks and other business actions.
- Connect with your AI Assistant Team for a broader, coordinated customer experience.
- Protect high-value opportunities when missing even one important caller could mean lost business.
Month-to-Month Service
No lengthy 12, 24 or 36-month service commitment. We would rather earn your business every month than lock you into a long-term service contract. Services may be cancelled with 30 days' written notice.
Choose What Fits Your Business
You do not have to force your entire business into one type of phone system. Start with the approach that best fits the way your people communicate and work.
GSW Business Phone System
A full-featured hosted business phone system built for people and teams who depend on conventional business calling.
- Strong fit for human-heavy calling
- Advanced call routing and everyday office phone features
- Desk phone, computer and mobile options
- Designed for dependable day-to-day business communications
A more traditional business phone experience for teams that want strong everyday calling features across the office, computer and mobile devices.
GSW Hub Integrated Communications
Calling and messaging connected directly with your GSW Business Hub, CRM, workflows, automation and AI Assistant Team.
- Calls and conversations connected to customer records
- Workflow and follow-up automation
- Voice AI and AI Assistant Team integration
- Manage integrated communications inside your GSW Business Hub
Bring calls and messaging into the same environment as your CRM, workflows, follow-up and AI-powered business processes.
Applicable usage and metered charges may apply. Exact rates are provided in proposals, agreements and applicable usage documentation.
Choose One, or Use Both
If your business mainly needs dependable human calling, the GSW Business Phone System may be the better fit. If you want communications tied directly to CRM, automation and AI, GSW Hub Integrated Communications may make more sense. Some businesses benefit from using both.
A hybrid setup can place different employees, departments or telephone numbers on the system that best fits the work.
Good to know:
Hybrid configurations use two separate platforms. GSW Hub Integrated Communications is managed through your GSW Business Hub, while the GSW Business Phone System uses a separate communications portal. Customers using both may therefore have two separate logins and management environments.
Want to Go Deeper?
Explore the Option That Interests You Most
You have seen the big-picture differences. If you want more detail before asking questions or speaking with us, choose the path that is most useful to you.
GSW Business Phone System
See the traditional business calling features, mobility, routing, queues and other capabilities in more detail.
Explore Business Phone System Integrated CommunicationsGSW Hub Integrated Communications
Learn how calling can connect with AI, CRM, automation, appointments, follow-up and your broader Business Hub.
Explore Integrated Communications Side by SideCompare Both Systems
Review the systems side by side to see their different strengths and where a hybrid approach may make sense.
View Detailed ComparisonQuestions? Choose the Easiest Way to Continue.
You do not have to make the decision alone. Ask questions online, or tell us a little about yourself and your business before speaking with us by phone.
Communications & Usage Notice
Certain communications features and services may involve additional usage-based, metered, carrier, provider, regulatory, AI/model or third-party charges. Exact services, rates, allowances, equipment, routing and configuration are identified in the applicable proposal, service agreement or usage documentation. Hybrid configurations use separate communications platforms and may require separate logins and administration.